This privacy notice explains how SurreyTherapies.com, a trading name for Keith Dewey, who is contactable on 0800 292 2126 or via this website contact form), uses personal data.
Our ICO registration number is #ZA512545
Table of Contents
How do We Process Personal Data?
If You Visit Our Website
We record data about your device and your use of our website. This is a legitimate business interest to help maintain the security and performance (technical and content) of the website.
If You Ask Us For Information
If you ask us for relevant information about our services, we will use the details you provide to reasonably respond, as a legitimate business interest.
If You Want To Become A Personal Client
We will process your personal data, such as contact details, appointment details, and details of your personal history, that you choose to share, for us to provide the services that you are requesting under contract.
We process special categories of data, such as information about your health or beliefs, that are strictly necessary for the “provision of health care or treatment”, as a special condition under the UK Data Protection Act.
Because considerable change can happen during each therapy session, we will contact you after therapy sessions to check on your wellbeing, as a legitimate business interest, which you can opt-out of at any time.
Additional terms & conditions apply.
If You Want To Become A Business Client
We will process professional data that is needed for our professional engagement with your organisations, including contact details and meeting details for yourself and relevant colleagues, as a legitimate business interest.
If you share Personal data on social media
We will process that data where relevant for our social engagement processes, in accordance with the terms of the social media platform.
Peers and Providers ▼
We engage peer therapists and service providers to support the therapy industry and to seek ways to improve our services.
In doing so, we will process professionals’ details, such as contact details, qualifications and service details, as a legitimate business interest.
Processing Data
We only retain data for as long as is needed, for the purposes as defined above and associated legal, regulatory or crime prevention purposes.
We only process personal data in countries that are deemed to have adequate data safeguarding under GDPR, or where an EU Standard Contractual Clause for International Transfers has been agreed.
We do not sell personal data to third parties.
We operate a wide range of security controls, which we believe appropriate to help protect your data.
We only share data with our third party processors under written agreement for our own purposes, or with other data controllers if needed for safeguarding, legal, regulatory or crime prevention purposes.
We will share data with third parties if necessary under law or regulation to help prevent harm to yourself or others, or to defend ourselves against legal claims or complaints.
Personal Data Rights
We fully respect your rights to request that we:
- Allow you to opt-out of any process that you previously consented to, at any time.
- Provide a copy of data we hold on you, or to pass it to a third party on your behalf.
- Amend, delete or restrict processing of your data.
- Explain and review any automated decision making or profiling.
- Provide further information about our processing activities.
- Do not unfairly discriminate against you for exercising your data rights.
If you wish to raise a Data Subject Request or contact us about any another matter, please contact our Data Protection Office at:
- UK 0800 292 2126
- Send an online message from any of the contact forms on this website.
When we receive a request, we will take steps to verify your identity and the request and will normally complete the request within one month after that is complete.
Please let us know if you are not happy about how we are handling your data. We will do out best to resolve the matter, but if you have further concerns it is your right to make a complaint to the UK Information Commissioner’s Office at https://www.ico.org.uk/. Details of our regulators are also available on request.
What Else?
This privacy notice was drafted with brevity and clarity in mind. If you would like more details, please let us know.
We keep our notice under regular review and reserve the right to update our notices at any time.
